Claims Services

Lovell Safety Management - Excellence in Service


Lovell’s superior level of comprehensive claims services distinguishes us from our competitors.  Your claims team includes experienced attorneys, licensed legal representatives, registered nurses, licensed claims examiners, and field representatives who specialize in NYS Workers’ Compensation.

Our collaborative team approach ensures each claim is properly serviced by engaging the right resources at the right time. When our team identifies a high-cost claim, our registered nurses are engaged early on to ensure early intervention, appropriateness of treatment and cost mitigation. 

In addition, Lovell attorneys and licensed legal representatives are available to discuss and review workers’ compensation matters with you.  The collaboration and targeting of claims services expertise enables Lovell to secure the best outcomes for our customers and safety groups.

The following claims services are provided by Lovell:

  • Personalized service through assignment of a field representative & a NYS licensed claims examiner
  • Claims filing consultation & three-point contact investigation with ongoing guidance & engagement throughout the claim lifecycle
  • Registered nurses to review high-cost claims to ensure proper treatment and provide for medical cost containment options
  • Carrier and legal counsel collaboration to ensure proper defenses are asserted before the NYS WC Board
  • Identification of questionable and fraudulent claims and ensuring these cases are aggressively litigated
  • Experienced attorneys to address your workers’ compensation questions and legal support at hearings
  • Regular client and carrier claim reviews to ensure proper handling and reserves
$63 Million

Reserve Savings
for 2021

88 + Years

Safety Group Manager

$255 Million

Reserve Savings
In Last 3 Years

20 + Years

Average NYS WC Experience
for Claims Managers

What others say about our Claims Services

George J. Martin & Son, Inc. dba Martin Electric
Our Company has been working with Lovell Safety for over 20 years. Their dedication and service has been remarkable. We consider them as part of our team. Claims are handled in a competent and efficient manner. Their guidance in safety audits and safety training has helped our company greatly.

The cost savings from being part of the group have been great. However, their assistance in keeping our employees safe is an even more important asset. I would highly recommend anyone to consider Lovell Safety Management.

Melto Metal Products Co., Inc.
Melto Metal Products has been associated with Lovell Safety for many years. Lovell Safety Management is a very professional company with extremely knowledgeable and courteous employees. They are an excellent resource in helping our company maintain a safe workplace environment. If an accident should occur at our facility or on a jobsite, they guide us on the proper procedures to follow in filing a claim.

Their claim’s representatives, underwriting department, and safety consultants are always easy to contact and respond to any and all questions promptly. It has been a pleasure working with Lovell Safety and we plan on continuing our relationship for many years to come.

Tulnoy Lumber
Tulnoy Lumber has been a member of Lovell Safety Management’s Safety Group #469 since 1991. Lovell is a professionally run organization that proactively manages Workers’ Comp claims and issue. The Lovell staff works with company management and our employees to ensure safety in our workplace. Lovell personnel makes recommendations, assists with training, analyzes loss runs, and assists management when communicating safety topics.

If company personnel have questions about a regulation, safety topic or information on our loss runs, the Lovell team is responsive and thorough. They are very good at what they do. The staff is knowledgeable and personable. They are an excellent company to do business with and we recommend Lovell to our industry associates.

TEI Group
I just want to express my sincere thanks to the Lovell staff for their professionalism and assistance in being part of the TEI Environmental, Health and Safety Team. Although your staff does not sit in our office on a daily basis, when it comes to understanding and direction to comply with NYSIF Workers’ Compensation Claims, Lovell has consistently provided us with outstanding support including claim overview and guidance on difficult W/C claims. Workers’ Compensation insurance as you know can be difficult to understand and the intricacies under the NYSIF and WCB can be trying, but my safety hard hat off to your team for their knowledge and insight in handling those claims until resolution.

The Lovell staff have stood toe-to-toe by our side, and we call them our A-team that cannot be matched. I strongly recommend to those contemplating choosing a company to join their team in managing their Worker’s Compensation Insurance Claims and Safety Program, our affiliation with Lovell Safety Management has been nothing but an enormous success at TEI Group.